Learner Guide with Unit Content, Assessment Tasks, Competency Records, Benchmark Answers and Assessment Mapping for BSB40215 Certificate IV in Business.
This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Total number of units = 10
1 core unit plus
9 elective units, of which:
- 5 elective units must be selected from the elective units listed below
- 4 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
- if not listed below, 1 unit may be selected from either a Certificate III or Diploma qualification.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
Units provided with this package
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBADM405 Organise meetings
BSBCMM401 Make a presentation
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS402 Address customer needs
BSBCUS403 Implement customer service standards
BSBFIA402 Report on financial activity
BSBINN301 Promote innovation in a team environment
BSBITU402 Develop and use complex spreadsheets
BSBLED401 Develop teams and individuals
BSBPMG522 Undertake project work
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWRT401 Write complex documents