Description

Learner Guide with Unit Content, Assessment Tasks, Competency Records, Benchmark Answers and Assessment Mapping for ICTICT415 Provide one-to-one instruction.

This unit describes the skills and knowledge required to convey technical information to an individual client for their specific use.

It applies to individuals who are competent in a wide range of general information and communications technologies (ICT), and support clients in technical areas, including instructing others on an individual basis.

FORMAT: Customisable MS Word

Qualifications that include this unit

• ICT41015 – Certificate IV in Computer Systems Technology
• ICT40215 – Certificate IV in Information Technology Support
• ICT40115 – Certificate IV in Information Technology