Description

Learner Guide with Unit Content, Assessment Tasks, Competency Records, Benchmark Answers and Assessment Mapping for BSBWRK411 Support employee and industrial relations procedures.

This unit describes the skills and knowledge required to communicate and implement industrial relations policies and procedures to effectively represent organisations/employers.

It applies to individuals who work in support positions, assisting others in dealing with industrial relations conflicts and issues.

FORMAT: Customisable MS Word

Qualifications that include this unit

• TLI50716 – Diploma of Bus and Coach Operations
• PSP40116 – Certificate IV in Government
• HLT47315 – Certificate IV in Health Administration
• BSB41015 – Certificate IV in Human Resources