SIRRINV001 Receive and handle retail stock

SIRXRSK001 Identify and respond to security risks

SIRXCEG003 Build customer relationships and loyalty

SIRXCEG006 Provide online customer service

SIRXCOM002 Work effectively in a team

SIRXMGT001 Supervise and support frontline team members

SIRXSLS001 Sell to the retail customer

SIRXCEG001 Engage the customer

SIRWSLS002 Analyse and achieve sales targets

SIRXWHS002 Contribute to workplace health and safety

SIR07 - Retail Services Training Package

SIRXINV001A Perform stock control procedures

SIRXMER201 Merchandise products

SIRXINV002A Maintain and order stock

SIT - Tourism, Travel and Hospitality Training Package

SITXCRI001 Respond to a customer in crisis

SITXEBS001 Use social media in a business

SITTPPD005 Develop host community awareness of tourism

SITXCCS007 Enhance customer service experiences

SITXCCS015 Enhance customer service experiences

SITXFIN004 Prepare and monitor budgets

SITXMGT001 Monitor work operations

SITTIND003 Source and use information on the tourism and travel industry

SITTIND001 Source and use information on the tourism and travel industry

SITHFAB021 Provide responsible service of alcohol

SITTPPD008 Develop tourism products

SITXFIN002 Interpret financial information

SITXWHS002 Identify hazards, assess and control safety risks

SITXFIN003 Manage finances within a budget

SITTPPD017 Develop tourism products

TAE - Training and Education Training Package

TAEDEL404 Mentor in the workplace

TAEASS311 Contribute to assessment

TAELED803 Implement improved learning practice

TAE10 - Training and Education

TAEDEL401A Plan, organise and deliver group-based learning

TAEASS403B Participate in assessment validation

TAEASS402B Assess competence

TAEASS401B Plan assessment activities and processes

LRES Training Management Pty Ltd Page 38 of 42
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