AUSDCN203A Receive customers – LRES Training Management

AUSDCN203A Receive customers

$500.00

Learner Guide with Unit Content, Assessment Tasks, Competency Records, Benchmark Answers and Assessment Mapping for AUSDCN203A Receive customers.

Description

Learner Guide with Unit Content, Assessment Tasks, Competency Records, Benchmark Answers and Assessment Mapping for AUSDCN203A Receive customers.

接待顧客

This unit of competency is applicable in vehicle showrooms/exhibition venues or servicing centres. Practitioners should be capable to employ simple communication skills to receive customers according to the organisation’s established procedure and standard and can understand customers’ requirements to give appropriate feedback.

於汽車 陳列室/展銷場地或維修中心,按機構既定的程序和標準,運用簡單的溝通技巧接待顧客,並能夠瞭解 顧客的要求,作出適當的回應。

FORMAT: Customisable MS Word

 

AUSDCN203A Receive customers