Description

Learner Guide with Unit Content, Assessment Tasks, Competency Records, Benchmark Answers and Assessment Mapping for CHCCCS019 Recognise and respond to crisis situations.

This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services.

This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved.

FORMAT: Customisable MS Word

Qualifications that include this unit

• CHC32015 Certificate III in Community Services
• CHC35021 Certificate III in Community Safety Services
• CHC42015 Certificate IV in Community Services
• CHC42021 Certificate IV in Community Services
• CHC43015 Certificate IV in Ageing Support
• CHC43115 Certificate IV in Disability
• CHC43121 Certificate IV in Disability Support
• CHC43215 Certificate IV in Alcohol and Other Drugs
• CHC43315 Certificate IV in Mental Health
• CHC43515 Certificate IV in Mental Health Peer Work
• CHC44015 Certificate IV in Coordination of volunteer programs
• CHC51015 Diploma of Counselling
• CHC51115 Diploma of Financial Counselling
• CHC51122 Diploma of Financial Counselling
• CHC52015 Diploma of Community Services
• CHC52021 Diploma of Community Services
• CHC52115 Diploma of Community Development
• CHC52121 Diploma of Community Development
• DEF40317 Certificate IV in Psychological Support
• HLT30113 Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care
• HLT30121 Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care
• HLT40113 Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care
• HLT40121 Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care
• HLT40213 Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care Practice
• HLT40221 Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care Practice
• HLT50113 Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care
• HLT50213 Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care Practice
• HLT64115 Advanced Diploma of Nursing
• HLT64121 Advanced Diploma of Nursing
• SIS50419 Diploma of Outdoor Leadership
• SIS50421 Diploma of Outdoor Leadership