Description

Learner Guide with Unit Content, Assessment Tasks, Competency Records, Benchmark Answers and Assessment Mapping for ICTSAS426 Locate and troubleshoot ICT equipment, system and software faults.

This unit describes the skills and knowledge required to troubleshoot problems and apply systematic processes to fault finding across a wide range of information and communications technology (ICT) disciplines.

It applies to individuals who apply a systematic approach to finding faults, troubleshooting problems and solving issues in a wide range of ICT related areas.

FORMAT: Customisable MS Word

Qualifications that include this unit

• ICT41015 – Certificate IV in Computer Systems Technology
• ICT40415 – Certificate IV in Information Technology Networking
• ICT40215 – Certificate IV in Information Technology Support
• CUA41015 – Certificate IV in Broadcast Technology