Description

Learner Guide with Unit Content, Assessment Tasks, Competency Records, Benchmark Answers and Assessment Mapping for BSBPEF502 Develop and use emotional intelligence.

This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.

The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.

FORMAT: Customisable MS Word

Qualifications that include this unit

• BSB60720 – Advanced Diploma of Program Management
• BSB40120 – Certificate IV in Business
• BSB51319 – Diploma of Work Health and Safety
• BSB50120 – Diploma of Business
• BSB40520 – Certificate IV in Leadership and Management
• CPC50320 – Diploma of Building and Construction (Management)
• BSB50420 – Diploma of Leadership and Management
• BSB60619 – Advanced Diploma of Work Health and Safety