Description

Learner Guide with Unit Content, Assessment Tasks, Competency Records, Benchmark Answers and Assessment Mapping for BSBSMB409 Build and maintain relationships with small business stakeholders.

This unit describes the skills and knowledge required to negotiate with important stakeholders and modify interactions as required.

It applies to individuals who operate a small business and use communication skills to build relationships with key stakeholders.

FORMAT: Customisable MS Word

Qualifications that include this unit

• SHB50216 – Diploma of Salon Management
• FNS60615 – Advanced Diploma of Banking Services Management
• CUA51215 – Diploma of Ceramics
• CUA51115 – Diploma of Visual Arts
• CUA50615 – Diploma of Aboriginal and Torres Strait Islander Visual Arts Industry Work
• BSB42615 – Certificate IV in New Small Business
• BSB42515 – Certificate IV in Small Business Management
• BSB40415 – Certificate IV in Small Business Management