Description
Learner Guide with Unit Content, Assessment Tasks, Competency Records, Benchmark Answers and Assessment Mapping for CPCCBC4024 Resolve business disputes.
This unit of competency specifies the skills and knowledge required to advise on or resolve business disputes that may arise during activities in residential and commercial contracting projects. It includes the development and implementation of dispute resolution processes and procedures.
This unit of competency applies to builders, site supervisors and related construction industry professionals responsible for resolving business disputes in a positive manner.
This unit of competency is suitable for people with specialised knowledge, completing routine and non-routine tasks and using their own judgement to deal with predictable and sometimes unpredictable problems.
Completion of the general construction induction training program specified by the model Code of Practice for Construction Work is required for any person who is to carry out construction work. Achievement of CPCCWHS1001Prepare to work safely in the construction industry meets this requirement.
FORMAT: Customisable MS Word
Qualifications that include this unit
- CPC40120 – Certificate IV in Building and Construction
- CPC40920 – Certificate IV in Plumbing and Services
- CPC40820 – Certificate IV in Swimming Pool and Spa Building
- CPC41020 – Certificate IV in Demolition
- CPC40320 – Certificate IV in Building Project Support
- FWP40420 – Certificate IV in Timber Systems Design
