Description

Learner Guide with Unit Content, Assessment Tasks, Competency Records, Benchmark Answers and Assessment Mapping for FNSBNK402 Align banking products with the needs of small business customers.

This unit describes the skills and knowledge required to diagnose small business customer needs and identify, match and communicate banking products and services to reflect these requirements.

It applies to individuals who provide specialised knowledge and/or diagnose and problem solve to recommend customised solutions for a diverse range of clients.

FORMAT: Customisable MS Word

Qualifications that include this unit

• FNS50915 – Diploma of Banking Services Management
• FNS41815 – Certificate IV in Financial Services