Description

Learner Guide with Unit Content, Assessment Tasks, Competency Records, Benchmark Answers and Assessment Mapping for ICTICT608 Interact with clients on a business level.

This unit describes the skills and knowledge required to interact with clients at a management level.

It applies to individuals working as management personnel in a range of information and communications technology (ICT) areas who are responsible for maintaining client relationships.

FORMAT: Customisable MS Word

Qualifications that include this unit

• ICT60415 – Advanced Diploma of Information Technology Project Management
• ICT60315 – Advanced Diploma of Information Technology Business Analysis
• ICT60115 – Advanced Diploma of Information Technology