Description
Learner Guide with Unit Content, Assessment Tasks, Competency Records, Benchmark Answers and Assessment Mapping for SITHFAB021 Provide responsible service of alcohol.
This unit describes the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol.
Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings. This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.
The unit applies to all levels of personnel involved in the sale, service, including promotional service and supply of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor salespersons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; delivery services and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.
The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale, service or supply of alcohol.
Certification requirements differ across states and territories. In some cases, all people involved in the sale, service including promotional service and supply of alcohol in licensed premises must be certified in this unit. This can include the licensee and security staff.
This unit covers the RSA skill and knowledge requirements common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases, after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.
Those developing training to support this unit must consult the relevant state or territory liquor licensing authority to determine any accreditation arrangements for courses, trainers and assessors.
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Qualifications that include this unit
- AVI30219 Certificate III in Aviation (Cabin Crew)
- SIT20122 Certificate II in Tourism
- SIT20322 Certificate II in Hospitality
- SIT30122 Certificate III in Tourism
- SIT30322 Certificate III in Guiding
- SIT30522 Certificate III in Events
- SIT30622 Certificate III in Hospitality
- SIT30722 Certificate III in Hospitality (Restaurant Front of House)
- SIT30921 Certificate III in Catering
- SIT40422 Certificate IV in Hospitality
- SIT40521 Certificate IV in Kitchen Management
- SIT40621 Certificate IV in Catering Management
- SIT40821 Certificate IV in Asian Cookery
- SIT50422 Diploma of Hospitality Management
- SIT60322 Advanced Diploma of Hospitality Management
- TLI22321 Certificate II in Rail Customer Service
Skill sets that include this unit
- SITSS00070 Hospitality Compliance Skill Set
- SITSS00071 Responsible service of alcohol
- SITSS00075 Beverage Advice
- SITSS00082 Essential Business Skills for a Restaurant Manager
- SITSS00083 Food Advice
- SITSS00094 Sommelier
Accredited courses that include this unit
- 22680VIC Certificate I in Employment Pathways
