Description

Learner Guide with Unit Content, Assessment Tasks, Competency Records, Benchmark Answers and Assessment Mapping for SITXEBS001 Use social media in a business.

This unit describes the performance outcomes, skills and knowledge required to establish a social media presence in a business. It requires an understanding of the use of social media tools and platforms to enhance customer engagement and market a business.

The unit is relevant to businesses operating in many industry contexts, including the tourism, travel, hospitality, events and other service industry sectors.

It applies to individuals using social media for business at an operational level under limited supervision.

FORMAT: Customisable MS Word

Qualifications that include this unit

• SIT40416 – Certificate IV in Hospitality
• SIT40316 – Certificate IV in Holiday Parks and Resorts
• SIT40116 – Certificate IV in Travel and Tourism
• SIT30616 – Certificate III in Hospitality
• SIT30516 – Certificate III in Events
• SIT30416 – Certificate III in Holiday Parks and Resorts
• SIT30216 – Certificate III in Travel
• SIT30116 – Certificate III in Tourism