Description

Learner Guide with Unit Content, Assessment Tasks, Competency Records, Benchmark Answers and Assessment Mapping for BSBLDR412 Communicate effectively as a workplace leader.

This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up.

The unit applies to managers, supervisors and team leaders required to communicate with other persons within the workplace. Communication skills cover a range of methods and contexts within principally structured environments.

FORMAT: Customisable MS Word

Qualifications that include this unit

• SFI40319 – Certificate IV in Fisheries Compliance
• AHC40320 – Certificate IV in Production Horticulture
• BSB40520 – Certificate IV in Leadership and Management
• BSB40320 – Certificate IV in Entrepreneurship and New Business